About PeakCare

PeakCare is a not-for-profit organisation with a membership base consisting of non-government organisations involved in the delivery of child protection, out-of-home care and related services

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Who we are

Vision

Queensland children, young people and families in all their diversity are thriving with access to support, when and where it’s needed.

Purpose

At PeakCare, we dedicate ourselves to improving the wellbeing of Queensland’s children, young people, and families by championing innovation, creating impactful partnerships, anchoring our actions in evidence, driving forward-thinking advocacy, and amplifying the voice of our members and sector.

Strategic Plan 2025-30

PeakCare is committed to child safety and wellbeing and is guided by the National Statement of Principles for Child Safe Organisations.

Strategic Plan

Strategic Intent

Policy & Advocacy
An independent voice and evidence-based analysis
Innovation & Partnerships
Working with our partners to champion better care systems
Capacity Building
Equipping the sector with education, training and development opportunities
Research
Sharing high-quality research and insights to inform enhanced practice
Technology & Digital Leadership
Safe and contemporary use of digital tools to uplift service delivery

Our Core Principles

Children and young people are at the centre of everything we do
Our advocacy is independent, evidence-based and informed by the voices of our members and sector
We are available to our members when and where we are needed
Our work is inclusive and respectful of diversity, culture and living-experience
We are transparent, consistent, trustworthy and accountable in everything we do
Meaningful and trusted partnerships with government, service providers and individuals are critical for our success
We invest in our people and strive for excellence
We create a safe and inclusive environment where all ideas and contributions are valued and respected
We are flexible and intentional in our work, responding thoughtfully to emerging issues and priorities while maintaining our independence and focus on what could create the greatest impact

Impact & Insights Annual Report 2024-25

Annual Report 2025

This report highlights the achievements of PeakCare towards our vision that Queensland children, young people and families in all their diversity are thriving with access to support when and where it’s needed.

View the report

Board Members

In keeping with our Constitution, the strategic directions and governance of PeakCare are guided by a Board comprised of elected representatives from our member organisations.

PeakCare Leadership

PeakCare Queensland has a dedicated team of professionals

working in a range of permanent and project roles.

Chief Executive Officer

Tom Allsop
Chief Executive Officer
Tom Allsop is the Chief Executive Officer of PeakCare, Queensland’s peak body for child and family services.

Tom’s expertise includes the intersection of child protection with related service systems including youth justice, early childhood education and care, education, health and housing.

Tom joined PeakCare in February 2021, bringing more than 10 years’ experience as a respected Senior Manager and Director in the Human and Social Services, and Information and Communication Technology sectors. He has a strong reputation and record of leadership achievements through the delivery of nationally significant and critical programs and projects including the Queensland Government’s participation in the National Redress Scheme, NDIS Worker Screening, and the implementation of contemporary systems and practices that have reshaped the delivery of child protection and youth justice services in Queensland.

Prior to joining PeakCare, Tom held a number of roles with the Queensland Government across the child protection and youth justice portfolios including senior leadership positions within the Department of Child Safety, Youth and Women’s (as it was then known) Enterprise Portfolio Management Office, Unify Program, ICT Initiatives, Client Innovation and Information, Community Recovery and Carmody Inquiry Secretariat.

Tom holds a Master of Social Work, a Bachelor of Science with dual majors in Biomedical Science and Neuroscience, and is an accredited Program, Project, and Change Manager.

Tom is also a sessional academic with the Queensland University of Technology, a Non-Executive Director of Families Australia which is the national peak body for families, a Board Member of the Child and Family Welfare Association of Australia, Deputy-Chair of the Queensland Child Protection Week Committee, and a founding member of the National Foster Care Sustainability Group.

Please contact office@peakcare.org.au For Attention: Tom
General Manager

Jennifer Inoue
General Manager
Jennifer Inoue is a qualified technology and project management professional with over 15 years of experience in the social services sector.

Jennifer joins PeakCare after six years as a Director in Queensland Government delivering projects and programmes and providing ICT support to many Queensland Government departments including Child Safety, Domestic and Family Violence Prevention, Aboriginal and Torres Strait Partnerships, Youth Justice, Communities and Disability Services portfolios.

Currently, Jennifer is responsible for initiating, leading and managing, in partnership with government and non-government agencies, a program of sector innovation projects including pilot projects and trials that facilitate an incremental re-conceptualising of the child protection system and the system’s administration, for the purposes of better delivering the ‘right services at the right time by the right providers’ within a contemporary environment.

Please contact office@peakcare.org.au For Attention: Jen
Executive Director, Strategy & Communications

Gayle Walters
Executive Director, Strategy & Communications
Gayle Walters brings over twenty-five years’ experience in public policy, strategic leadership and corporate governance roles across from across state government and two decades of experience in the Not-for-Profit sector. Having worked in Ministerial Offices and in senior government roles across many agencies, Gayle brings a strong passion for education and supporting families and children to make our communities stronger.

Having been Chief of Staff to the Minister for Education and Minister for Youth Justice, Gayle brings experience and knowledge of the critical issues facing the youth justice and child protection system and the critical intersect with education in this space. Having also led P&Cs Qld for four years as President and eight years as a Board director, Gayle knows first-hand the importance education is for our community. Leading the Strategic Vision for P&Cs Qld to provide Every Child Every Chance was introduced under Gayle’s leadership. Having Chaired the K-10 Curriculum Committee for the Queensland Curriculum and Assessment Authority as well for four years, Gayle knows how important the impact of access to early education is for every family. Gayle’s personal motto is “education is the pathway from poverty to prosperity”.

As the Senior Policy Advisor to the Minister for Child Safety Youth and Women and the Minister for the Prevention of Domestic and Family Violence in 2020, Gayle led the first ever national virtual summit on Domestic and Family Violence. Throughout her career Gayle has worked in key government agencies including Premiers, Justice and Attorney General, Health and the Arts. Gayle is an experienced Project Manager and has also previously led the State Library of Queensland First5Forever: Early Literacy programs for children aged 0-5.

Please contact office@peakcare.org.au For Attention: Gayle
Executive Director, Catalyst for Care

Gavin Deeprose
Executive Director, Catalyst for Care
Gavin joins the PeakCare QLD team with two decades of experience in program leadership, public policy implementation and strategy development.

Prior to joining the team, Gavin was most recently a Consulting Director and the Practice Lead for Strategy and Public Policy at management consultancy GWI. He specialises in complex program establishment, design, and evaluation and has a demonstrated track record working with clients across a range of sectors including technology, telecommunications, resources, health, non-profit (NFP), and at all levels of government.

In addition, Gavin brings to PeakCare board and governance experience that includes a period of service as a Non-Executive Director at API Leisure & Lifestyle Queensland, one of Australia’s oldest not-for-profit membership organisations. Beyond traditional board responsibilities, Gavin also assisted API as the Chairperson of its inaugural Property Sub-Committee; responsible for overseeing the performance and governance of a substantial portfolio of holiday homes, commercial buildings and childcare businesses.

Gavin also assisted the Board in completing a constitutional and strategic review ahead of the organisation’s 100th anniversary, and played a key role in monitoring business performance and risk on the Board’s Emergency (Covid-19) Standing Committee.

A former Ministerial and Lord Mayoral advisor, Gavin has contributed to major civic strategies and events, including preparatory work for Brisbane’s successful City Deal bid, the international award-winning Brisbane 2022 New World City Action Plan, and host functions associated to Brisbane’s hosting of the 2012 G20 and 2015 Asia Pacific City Summit.

Gavin is a member of the Golden Key Honours Society, holds a Bachelor of Laws from the University of Queensland, and a Graduate Diploma in Law from QUT. He is admitted to practice as a Solicitor by the Supreme Court of Queensland, is a licenced OGC Gateway Reviewer and a certified Prince2 & Agile trainer.

As Executive Director of Catalyst for Care, Gavin will lead efforts to develop a residential care workforce strategy, expand and modernise the highly successful Hope & Healing training package, and establish a sector-led event to celebrate the successes of Queensland’s dedicated residential care workforce.

Please contact office@peakcare.org.au For Attention: Gavin
Executive Director, Sector Development

Bianca Richards
Executive Director, Sector Development
Bianca Richards is a seasoned executive leader with over 15 years of experience spanning the commercial and not-for-profit sectors. With a proven track record in marketing, communications, business development, government and stakeholder relations, Bianca excels at driving organisational growth and fostering positive change.

Her expertise lies in combining strategic vision, digital transformation capabilities, and a deep understanding of consumer psychology to create impactful solutions that resonate across diverse audiences.

Before committing her career to purpose-driven work, Bianca held national corporate leadership roles across Australia and New Zealand. Since 2015, she has dedicated her expertise to senior and executive roles within the community services sector, focusing on improving the lives of vulnerable children, young people, families, and communities. Bianca’s work reflects a deep commitment to building a more equitable and compassionate society.

Please contact office@peakcare.org.au For Attention: Bianca
Director, Inquiry Support & Insight

Our Members

PeakCare’s current members range from large organisations providing services throughout Queensland, through to smaller not-for-profit organisations providing services in metropolitan Brisbane, regional, rural and remote areas of the state.