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A full-day in person workshop for administration staff providing 'first up' responses to clients in crisis Encompass Family & Community presents First Up! Client response training for administration staff Administration workers are often the first persons with whom a client or potential client of your agency will have contact. When that initial contact is by… |
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In-person workshop on best practice for case note recording Encompass Family & Community presents For the Record: effective case note recording for child and youth work Recording – particularly making case notes – is essential to effective child and youth work but can be difficult to do well. This highly interactive workshop examines the science… |
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A full day workshop for practitioners working with families on approaches to managing anxiety in young children Parentshop presents Anxiety Coach™ for Child & Family Specialists The course is based on three underlying perspectives: first, by having an understanding of how anxiety develops, community and family support workers can assist parents to counter its progress… |
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