Roles at PeakCare

Subject Matter Expert (Child and Family Services) – Catalyst for Care Program

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PeakCare Queensland is currently inviting expressions of interest for a Subject Matter Expert (Child and Family Services) as part of the the new Catalyst for Care Program.

The Catalyst for Care Program will deliver the following interdependent actions from the Queensland Government’s Roadmap for Residential Care in Queensland:

  • Develop a residential care workforce strategy, led by PeakCare, to meet the current and future needs of the sector (from 2024)
  • Expand Queensland’s Hope and Healing Framework and related training to equip the workforce with a broader range of essential knowledge and skills (from 2024)
  • Establish a new sector-led forum to showcase and recognise best practice across the sector (from 2025)

The Program will commence in April 2024 and conclude in September 2025.

The organisation is seeking invitee’s response to the invitation for the supply of services as outlined in the below Scope of Engagement.

PeakCare seeks to gain a more detailed understanding of the supplier market and range of solutions that may be available. Hence, this EOI process may be the first stage of a multi-stage procurement process.

PeakCare invites expressions of interest from experienced Subject Matter Experts in Child and Family Services to provide professional services across all areas of the Catalyst for Care Program. The successful applicant will provide subject matter expert support to a wide range of activities, including but not limited toL

  • Evidence and literature review
  • Sector-wide workforce surveys and analysis
  • Review and enhancement of qualification frameworks and industrial relations
  • Development and implementation of recruitment, retention, and development pathways
  • Economic analysis and cost modelling for workforce strategies
  • Expansion and modernisation of the Hope and Healing Framework
  • Development of learning strategies and technological solutions for residential care training modules

The primary objective of this engagement is to bolster the capacity and capabilities of the program team to address issues affecting the residential care workforce in Queensland, considering rising complexities in service delivery and ensuring the delivery of therapeutic and trauma-informed care. The Subject Matter Expert will contribute to the strategic development and operational effectiveness of the program, aligning with PeakCare’s core principles and the overarching goals of the Catalyst for Care Program.

Successful delivery of the program is dependant on the right alignment of skills and values.


PeakCare’s Core Principles

Successful tenders will demonstrate alignment with our core principles:

  • Children and young people are at the centre of everything we do
  • Our advocacy is independent, evidence-based and informed by the voices of our members and sector
  • Our work is inclusive and respectful of diversity, culture and living-experience
  • We are transparent, consistent, trustworthy and accountable in everything we do
  • We are available to our members when and where we are needed
  • Meaningful and trusted partnerships with governments, service providers and individuals are critical for our success
  • We invest in our people and strive for excellence
  • We create and hold a safe and inclusive environment where all ideas and contributions are valued and respected without judgment or prejudice.


Assessment Criteria

Applicants must demonstrate:

  • Extensive experience and knowledge in child and family services, particularly within the context of residential care in Queensland
  • Proven ability to contribute to comprehensive reviews, strategic planning, and implementation in the sector
  • Strong understanding of the challenges facing the Queensland-based residential care workforce and the application of therapeutic care models
  • Ability to work collaboratively and ethically with government bodies, non-profit organisations, and sector stakeholders
  • Ability to work effectively within a hybrid project team, and values alignment with PeakCare’s Core Principles
  • Commitment to the principles of inclusivity, respect for diversity, and evidence- based advocacy


Submission of Responses

Interested organisations are required to submit their response to the Chief Executive Officer, PeakCare by email at before COB Wednesday, 17th April 2024.

Interested parties are requested to submit the following:

  1. A proposal outlining alignment with assessment criteria in section 6 demonstrating experience, capabilities, and approach to the scope of engagement
  2. Availability of key resources for the period 1st May – 29th November and budget estimate for the proposed services
  3. Resumes of proposed key resource(s).


View the position description for full information.

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