Response and Connection Practitioner (Townsville) – ProCare Australia

Clear Logo

ProCare Australia is seeking a fixed-term Response and Connection Practitioner located in Townsville to assist with services provided by a major client, who is a leading provider of the Queensland-wide domestic and family violence helplines, Womensline and MenslineSexual Assault Helpline for anyone who has been impacted by sexual abuse, including friends and family of survivors of assault, whether recent or historic and also provides VictimConnect, a new program supporting people impacted by violent crime in Queensland, and clinical oversight as well as specialist counselling services under the National Sexual Assault, Domestic and Family Violence Counselling Service, 1800RESPECT.

About the organisation – 

ProCare Australia are leaders in recruitment and labour hire for the community services sector,  providing casual, locum and permanent career opportunities.

About the role –

This is a Fixed Permanent Part Time contract till 30th June 2024 with possibility of extension covering a range of shifts.

The Response & Connection Practitioner (RC Practitioner) will be the first point of contact for victim-survivors seeking specialist support from the Victims of Crime Community Response service (VOCCR).

As a key member of the VOCCR team the RC Practitioner will receive referrals and undertake risk and needs assessment, with a view to providing appropriate support through face-to-face and/or video-conferencing or telephone contact (at the request of the victim) to address the urgent and immediate needs of victims and their families following violent crime (including the provision of assistance to address short-term needs such as accommodation, food, transport etc.), undertake follow up and provide referral to facilitate connection with support services for longer term supports.

VOCCR is a crisis/immediate response service, and therefore it is expected that there will be occasions where the RC practitioner will provide psychological first aid and brief support to individuals who present in acute distress, including through the provision of traditional CBT interventions such as mindfulness activities and grounding, and normalising of trauma responses. RC practitioners will also have a key role in guiding people to appropriate pathways of supports, including through knowing their rights as victims of crime.

Salary and benefits:

  1. $82,045.60pa – $88,277.80 + Super
  2. Boost salary with penalty rates as per award
  3. Multiple roles available

For more information or background on the role, contact Sarah Willett – Recruitment Consultant on 07 3807 2833 or

Find out more and apply at the ProCare Australia website.

Team Leader, Counselling | Domestic & Family Violence | Sexual Assault & Abuse (Toowoomba) – ProCare Australia

ProCare Australia is seeking a permanent, full time Team Leader located in Toowoomba to work for client provides support to survivors on…

Read More

Program Manager, Out of Home Care (Townsville) – ProCare Australia

ProCare Australia is seeking a permanent, full time Program Manager, Out of Home Care located in Townsville to work for a well known…

Read More

Operations Manager, Community Services (Townsville) – ProCare Australia

ProCare Australia is seeking a permanent, full time Operations Manager, Community Services located in Townsville to work for a well known not-for-profit organisation…

Read More

Prioritisation of health services for children in care

Did you know that Queensland Health has an intention to prioritise provision of health services to children in care? Read…

Read More

Queensland’s Residential Care Roadmap released – A new chapter for residential care in Queensland

The Queensland Government has today released the Roadmap for Residential Care in Queensland. Key focus areas for this roadmap include halving…

Read More

Hundreds of Masterclass enrolments, youth justice news and initiatives and more in this week’s eNews

PeakCare is pleased to officially launch our first Hope & Healing Masterclass, with hundreds across the residential care sector already…

Read More