The Productivity Commission report, Introducing Competition and Informed User Choice into Human Services: Reforms to Human Services, was released on 26th March 2018. Their inquiry looked at the introduction of greater user choice, competition and contestability with a view to improving outcomes for service users in six areas: end-of-life care services; social housing; family and community services; services in remote Indigenous communities; patient choice over referred health services; and public dental services. This report proposes reforms for each of those areas, in acknowledgement that no one-size-fits-all competition solution exists. As ACOSS has asserted, significant risks are involved in introducing further competition in human services provision. Some proposals are however welcome. Read more or click here to read ACOSS’s media release about the report. Click here to access the report.
