Jo Allen-Keeling is a currently employed as Head of Knowledge and Performance at yourtown where her role is to support the organisation to deliver safe and exceptional services based on best practice, support data-informed decision-making for optimal performance, and elevate the voice of children, young people, and families through service design and evaluation. Jo has held a number of roles at yourtown including Service Design Lead and National Manager Children and Families. Prior to her employment at yourtown she was the Divisional Director of Child and Youth Community Health Services within Children’s Health Queensland and she has over 25 years experience in multiple health, child safety and community environments.
Since graduating with an honours degree in social work, and more recently an Executive MBA, Jo has an extensive background in clinical, service design, operational and strategic service management in government and non-government services. She has a strong client-centred approach to her work, which is driven by principles built on humanity, compassion, integrity, empathy, respect. Jo is passionate about improving the journey of people with complex needs by addressing the social determinants that lead to inequities.