Along with the Hope and Healing Framework the Department of Child Safety, Youth and Women (the Department) have required since 1st July 2018 that residential care workers obtain a minimum qualification of Certificate IV level from an approved list. Further information can be obtained by accessing the information sheet on the Department’s website. The link also provides information about the process for having qualifications that are not currently listed assessed for inclusion. There is an email address to the Department that individuals and organisations can write to requesting qualifications to be assessed.