When solutions become the problem

by PeakCare Qld on 17th August 2015

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Minister Fentiman delivers enthralling speech at PeakCare's AGM

by PeakCare Qld
on 12th December 2016

If you were unable to attend PeakCare’s AGM on Wednesday, 7th December 2016, make sure you read the enthralling speech delivered by the Honourable Shannon Fentiman MP, Minister for Communities, Women and Youth, Minister for Child Safety and Minister for the Prevention of Domestic and Family Violence.

PeakCare's Board for 2017

by PeakCare Qld
on 12th December 2016

Your candidates for PeakCare's Board for 2017

by PeakCare Qld
on 30th November 2016

New Family and Child Connect services (FaCC), Intensive Family Support services (IFS) and specialist Domestic and Family Violence services

by PeakCare Qld
on 18th August 2016

The Queensland Government Department of Communities, Child Safety and Disability Services (the department) wishes to advise of the release of an Expression of Interest (EOI) for Mount Isa / Gulf Family Support and Domestic and Family Violence Prevention and Support Services

More about the Royal Commission into the South Australian child protection system

by PeakCare Qld
on 18th August 2016

The South Australian Child Protection Systems Royal Commission Report, The life they deserve, was released in early August 2016. The report is presented in two volumes. The first volume sets out what the Royal Commission did to examine the adequacy of current laws and policies to protect children and young people, system deficits and 260 recommendations addressing a wide range of structural, system and practice aspects across the SA government and service system. The second volume contains 5 case studies that examine the operation of the system and practice quality in specific areas. Four focus on the individual circumstances of young children, intervening in high risk families, leaving care, and children with complex needs in out of home care.

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There’s little left to be said that hasn’t already been said about the failure of the I.T. system to process reports of suspected child abuse by school principals. The public has a right to feel confident in the systems developed to manage the protection of our state’s children and in this instance, we have been let down badly.

It is easy to imagine that, at some stage, this I.T. system drew accolades as the solution to the problem of dealing with large numbers of reports – up until the solution turned into the problem! Following the actions taken by the government to rectify the problem as soon as it was discovered, media and public interest has dissipated with an accompanying sigh of relief that no children appear to have suffered badly as a result of the glitch. There is no doubt that some individuals will pay a severe penalty for the error and will be living with considerable regrets. There will be lessons to be learned and we can expect that more stringent checking and double-checking steps will be applied to the management of I.T. systems.

With the I.T. problems fixed, is this where this saga should end? Have all the lessons to be learned been learned or are there more to come? Are there other associated solutions that have been grabbed at ready to turn into problems?

Read this blog by Lindsay Wegener, PeakCare’s Executive Director to find out more.
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