Listening to you

by PeakCare Qld on 27th May 2015

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Minister Fentiman delivers enthralling speech at PeakCare's AGM

by PeakCare Qld
on 12th December 2016

If you were unable to attend PeakCare’s AGM on Wednesday, 7th December 2016, make sure you read the enthralling speech delivered by the Honourable Shannon Fentiman MP, Minister for Communities, Women and Youth, Minister for Child Safety and Minister for the Prevention of Domestic and Family Violence.

PeakCare's Board for 2017

by PeakCare Qld
on 12th December 2016

Your candidates for PeakCare's Board for 2017

by PeakCare Qld
on 30th November 2016

New Family and Child Connect services (FaCC), Intensive Family Support services (IFS) and specialist Domestic and Family Violence services

by PeakCare Qld
on 18th August 2016

The Queensland Government Department of Communities, Child Safety and Disability Services (the department) wishes to advise of the release of an Expression of Interest (EOI) for Mount Isa / Gulf Family Support and Domestic and Family Violence Prevention and Support Services

More about the Royal Commission into the South Australian child protection system

by PeakCare Qld
on 18th August 2016

The South Australian Child Protection Systems Royal Commission Report, The life they deserve, was released in early August 2016. The report is presented in two volumes. The first volume sets out what the Royal Commission did to examine the adequacy of current laws and policies to protect children and young people, system deficits and 260 recommendations addressing a wide range of structural, system and practice aspects across the SA government and service system. The second volume contains 5 case studies that examine the operation of the system and practice quality in specific areas. Four focus on the individual circumstances of young children, intervening in high risk families, leaving care, and children with complex needs in out of home care.

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PeakCare has recently engaged the services of Peter Berry Consultancy (PBR) to conduct a Member Survey.  The survey process is confidential and is being conducted at arm’s length from PeakCare.  A PBR consultant may soon be in contact with many of you to arrange a time to conduct a telephone interview of about five minutes duration.

PeakCare is keen for the survey to gather feedback from large, medium-sized and smaller member organisations throughout the State and to ensure that this feedback is obtained from persons working at various levels of management and within a range of occupational groups within these organisations.  Registered Supporters may also be interviewed along with other stakeholders including, in particular, other peak bodies and representative groups with whom PeakCare has frequent dealings.  PBR is aiming to conduct interviews of around 100 people.

If you are contacted, you are encouraged to speak frankly and openly with the PBR consultant.  PeakCare plans to use the results of the survey to measure satisfaction, to provide feedback to PeakCare’s employees, to improve PeakCare’s interface with our Members, Supporters and other stakeholders, and to feed into our strategic planning cycle.  We will be keen to hear about what you perceive to be PeakCare’s strengths as well as your opinions about opportunities for improvement and matters we should be focusing on in the future.

It is appreciated that your participation in the survey may distract you for a short while from attending to other important aspects of your job.  However, if the feedback from this survey contributes to improved performance from PeakCare in years to come then we trust it will have been a valuable investment of your time.

Outside of the survey, PeakCare is keen to receive your feedback ad suggestions at any time.  Please feel free to email your feedback and suggestions to Lindsay Wegener.

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